Notes from building our tools.

Field notes and hard-won fixes from the workshop.

The Ask your AI agent box at the bottom of a PrivacyNotes help page: a four-step explainer, a Show AI prompt button, a Copy button, and a warning never to paste a recovery phrase into an AI

Make the user's AI assistant your support agent

No support staff, no chatbot: every PrivacyNotes help page hands the user a prompt that turns their own AI assistant into our support agent. The files, the box, and four rounds of documented failure.

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PrivacyNotes macOS DMG installer window with a drag-to-Applications layout

Three small fixes that make your macOS app look native

The DMG, the app icon, and the About window are the first three things a Mac user sees. Here's how to get all three right, plus the traps that cost us real debugging time.

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